Please call us or email us at earliest possible if you want to cancel your transfer. Transfer paid out to the recipient cannot be cancelled. If you have paid for your transfer and the transfer is not processed yet, then please contact us by phone and we will make necessary arrangements for refunds. We may charge you a small fee as handling/service charge and refund you the balance amount.

Yes. We send email notifications to keep you informed. You can even view the transfer status by signing in into your web account.

Please login in to your account and under My Account you will find document section where you can upload the document.

Bank Transfer to our business account and payments made by using credit or debit cards. Bank Transfer is the recommended and preferred method of payment. There may be restrictions on credit and debit card payment as well as there may be a fee charged on top.